Smartphones
A couple of coworkers of mine recently took a trip to Africa to climb
Mt. Kilimanjaro. They were off the grid for a couple of days and once they
accomplished their amazing feat they reentered the civilized world and started
posting their photos and observations on Facebook.
I commented that it was good to see them with internet
access again and Patrice came back with “being off the
grid is so very refreshing”. I thought about it for a minute or two and really
couldn’t remember the last time I was completely out of touch.
The more I thought about it the harder it became for me to
remember when. To the best I can
recollect it was sometime before 2003.
I’ve been carrying a messaging enabled smartphone since
2003. My first was a Blackberry 6510
through Nextel. At the time I was a consultant working in New York City at an
Investment Bank commuting a total of five hours a day to and from work. Occasionally being able to skip out from work
a few hours early and showing maybe thirty minutes late was invaluable to me so
I shouldered the cost of the device on my own.
At that time I used to marvel at the convenience of being
able to shoot off an email from the train or respond to one with a follow up
phone call. It was a limited device but you could read your emails and respond
to them. They had a primitive internet browser that wasn’t really good for
anything with the 300DPI monochrome screen and no websites being optimized for
a small screen.
I transitioned to a color blackberry 7230 when they became
available and riding the train everyday I could see these devices becoming more
prolific. Pretty soon half of the train
car was filled with people looking at their hand held devices tapping off
emails, texting friends and family.
Apple released the iPhone in June of 2007 and the race was
on. You could only buy an iPhone on AT&T and although I secretly coveted
one, their network where I live has pretty spotty coverage so I waited.
In March of 2011 I accidently dropped my Blackberry 8830 into the toilet. As I undid my belt, it slid in its holster
and dropped into the bowl. I retrieved it, did my business and drove to the
Verizon store.
Taking a number for the service department I longingly gazed
at the new Verizon iPhones. I had received an iPad for my birthday in September
so I had an understanding on how to use one. My number was called and I walked
up to the service desk. I told the service guy what happened, said the thing
was shingot and could he please just expedite replacement process. The guy whispers
back to me that they are contractors and they needed a minimum of an hour of
troubleshooting time in order to get paid. I was in a hurry so I excused myself
and walked over to the sales desk and asked a woman how long it would take to
put me in an iPhone Her reply of 15 minutes got me thinking. I told her to do
it and went back to the service guy and got my waterlogged blackberry back.
It changed my world almost instantly. All of a sudden I had
my phone, camera, music on one device with one charger for both my iPad and
phone.
The iPhone 4 became a 5. Judy held fast keeping her
Blackberry 8830 and I used to make fun of her.
Verizon would call and tell her they would give her any phone she wanted
if she would trade in the 8830 which was a bandwidth hog on their network.
Still she refused which went on until November 2013 when she dropped her phone
into a toilet and switched to an iPhone 4s.
Up until that point Judy would take a few emails on her
blackberry and talk on the phone but little more than that. She would always
make fun of me for starting at my phone when we were eating dinner or out at a
bar.
The iPhone completely changed Judy’s usage. She downloaded the Facebook app and within
weeks we were both starting at our phones instead of talking to each other
while eating meals. I began to suspect there was something wrong when we went
to a new tapas restaurant in Danbury at happy hour which was so loud and busy
we started texting each other across the table.
Fast forward to 2015 and I’m working as an airline pilot.
I’m on the road all but twelve days a month traversing through sometimes five
or six airports a day. Observing people I notice everyone from nine to ninety
are starting at their phones. Passengers, rampers, gate agents, restaurant servers,
cops, pilots and flight attendants all looking at their phone. I’ll joke around about it with my coworkers
saying “hey what did we look at before
we had these phones” everyone smiles sheepishly and goes back to staring at
their phone.
I start to think about my own use. Anytime I have nothing to
do, feel uncomfortable or bored, I pull out the phone. Hanging with people and have nothing more to
say, pull out your phone. Have an hour
to kill? The phone takes care of that.
I'm concerned about this because this summer my eldest brother received a Galaxy 5S phone. He's always has been a technophobe eschewing any technology that has reached the mainstream in the past twenty plus years. I watched with fascination when he was in Connecticut last, sitting at my kitchen table looking down at his phone.
This made me think about the Star Trek episode "The Other Side of Paradise" where the crew of the Enterprise find a colony with plants that blow spores in your face taking over your mind. Kirk is the last one to get sprayed by the spores, but the love of his ship and command generate anger in him which counteracts the spores. These damn phones seem to be taking over all our minds, and I always thought my brother was like Kirk, the last holdout.
This made me think about the Star Trek episode "The Other Side of Paradise" where the crew of the Enterprise find a colony with plants that blow spores in your face taking over your mind. Kirk is the last one to get sprayed by the spores, but the love of his ship and command generate anger in him which counteracts the spores. These damn phones seem to be taking over all our minds, and I always thought my brother was like Kirk, the last holdout.
The odd thing is there was a time in my life where I needed to in touch constantly. There were deals to be made and customers to respond to. But these days I am a very small cog in a giant gear. I’m not important and no one needs to get ahold of me immediately. So why do I feel the need to check my phone obsessively? I really don’t know, but I think there is something subconscious going on. Something about the smartphone likely releases Dopamine or some other chemical that stimulates a pleasure center in our brains.
Once we become accustomed to that pleasure center being activated, like an addict we continue to seek that again and again.
Once we become accustomed to that pleasure center being activated, like an addict we continue to seek that again and again.
We may never find this out because there is an enormous amount of money being generated by the sale and use of these devices. But I’d like to suggest, if this was a cult, a drug, or a religion, the evening news would be filled with talking heads crying how the country was being taken over by these devices. I can see Wolf Blitzer Shepard Smith and Sixty Minutes dedicating segments to it.
But off the grid? Can’t remember when. But I doubt I will go
to Africa anytime soon, so its unlikely. But maybe, just maybe when it comes
time to renew my cell phone contract I will go back to a phone that only makes
calls. We’ll see.
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